FreeRegister
Key Objective:
To improve participants’ knowledge, understanding and the use of English Language communication skills in a chosen profession
Who will benefit:
Doctors, Lawyers, Engineers, Accountants, IT & other Professionals
Course Curriculum:
• Listening skills
• Professional Courtesies
• Writing skills
• Improving pronunciation for refined speaking
• Presentation skills
• Art of Inquiring / Giving information
• Handling Client Complaints
• Art of Convincing / Recommending
Methodology:
Practical training sessions covering:
• Role Play for Practice of Basic Courtesies suited to specific profession
• Role play dealing with Client Complaints
• Role play of dealing with Client Inquiries
• Brainstorming for Convincing / Recommending Clients
| Sessions Duration | Could be arranged to suit participants’ requirement and/or convenience -Individuals or Groups. |
| Course Evaluation | Culminates with presentations on topics arising from participants’ personal & professional life. |
| Course Outcome | On completion of the course related professionals would be able to interact with Clients, general public and/or staff with confidence and impact through the effective use of communication skills. |
